Location: NCR – Marriage Preparation Room, Ontario Provincial Court Building
Subject: “Customer Service Surveys in the Public Service”.
Presentation: Not available
Speakers: Don Guy of Pollara.
Pollara recently did a major survey of a number of Ontario government ministries and will be doing more surveys this coming year. The company also experience with surveys for the federal government.
For this meeting, CPSQA Members were joined by the Institute for Public Administration in Canada (IPAC).