Quality Fair Day – Panel #3 – Panelist 2

Quality in a Changing Public Service

 Panelist: Angela Coke

Bio

On July 9, 2008, Angela Coke was appointed as Associate Deputy Minister, HROntario, Ministry of Government Services.  Angela is the head of this new part of the ministry, which is responsible for human resource management and corporate policy, HR service delivery, employee relations, the Centre for Leadership and Learning and modernization.

From May 2006 to July 2008, Angela Coke was the Assistant Deputy Minister, Modernization Division in the Ministry of Government and Consumer Services.  The Modernization Division’s mandate is to increase capacity across the Ontario Public Service to create, implement and sustain transformational change and achieve modernization objectives by providing management frameworks, methodologies, tools, learning and consulting services. The Division also manages corporate programs and transformational projects that advance OPS modernization.

In 2005, Angela led the OPS Youth and Young Professionals Strategy development project for the Centre for Leadership and Human Resource Management.

Between 1999-2005, she held a number of senior management positions at the Ontario Ministry of Health and Long-Term Care including: Lead Internal Transformation Project; Acting Executive Director, Corporate Services and Organizational Development Division; Director, Corporate Management Branch; Director, Business Improvement Office, and Manager, Business Transformation Projects.

Prior to that she held a number of senior management positions in the Communications Services Branch, Management Board Secretariat, and at the Premier’s Correspondence Unit, Cabinet Office.

Before joining the Ontario Public Service, she worked for the Jamaican Consulate General in Toronto.

Angela has a BA in English from York University, Toronto.