Quality Fair Day – Panel #1 – Panelist 3

Change Management: The People Dimension

 Panelist: Michael Miles, Ph.D.


Michael Miles completed his Doctoral Degree in Human and Organization Systems at the Fielding Institute in Santa Barbara. He holds 2 management-related Masters Degrees (in Organization Development and Organization Systems from Pepperdine & the Fielding Institute respectively) and one in Community Development (University of Alberta). Areas of his current research activity include international leadership practice and business strategy (focus on China and Thailand), comparative cross-cultural organization effectiveness, and the use of simulation to teach real-world business skills.

Dr. Miles has implemented advanced management training and organization change initiatives as well as managed directly in the areas of staff and management development, human resource management, and organization effectiveness.