PD Session 2A

Subject:Using AI to create collaboration and innovation in Strategic Planning”.

Abstract: Appreciative Inquiry (AI) is all about widespread positive visioning and collaboration within an organization to create innovative results. And this is what Strategic Planning should be as well. Learn about how to engage the workforce using powerful AI tools throughout the Strategic Planning process. Use a SOAR analysis instead of the traditional SWOT (even the acronym cries mind shift). Imbed change management right into the process by engaging the workforce to develop and deliver the organization’s vision. Move over, Balanced Scorecard – the future just got empowered!


John Thomas – holds several impressive credentials including a Masters in Business Administration and Certified Management Accountant.  His distinguished management career began as Comptroller for the Department of Fisheries and Oceans, and progressed to Assistant Commissioner in Corporate Management at Correctional Services Canada, and Commissioner of the Canadian Coast Guard which then led to John’s overseeing the integration of the Canadian Coast Guard with Fisheries and Oceans.  
John then left the public service and assumed the position of President of Saint John Shipbuilding Limited where he completed the Frigate Program (the largest contract placed with the shipyard, and the largest single shipbuilding order ever issued in Canadian history).  He went on to move the six companies, for which he was responsible, from military to commercial construction, centralized support services, built an integrated logistic support capability for the Navy and integrated all of the companies under one umbrella company, Irving Shipbuilding.  
In 1999, John established JFT Management Consulting Inc. and has been providing consulting services both in Canada and internationally in the Management of Change, Quality, Risk, Performance and Organizational Development.
Michael Hart – with over 27 years of experience in Quality Management and Organizational Excellence, Michael has developed and taught college level courses in statistics and management practices. He is a senior member of the American Society for Quality (ASQ) and a 12 year member of the Executive Committee for the Ottawa Valley Section, a member of the National Board of Directors for the Canadian Public Sector Quality Association (CPSQA), Principal for HUMAN, a consulting firm focusing on facilitation and training in the areas of quality management and organizational excellence, and President of Meeting Places Inc., Canada’s national workplace training and consulting database.
Michael has critical quality related certifications from the ASQ, including Certified Quality Engineer (CQE), Certified Quality Auditor (CQA) and Certified Manager of Quality/Organizational Excellence (CQM/OE). The American Society for Quality is the largest association of quality practitioners in the world whose certifications are held and recognized internationally. Michael is also an associate of Excellence Canada (formally the National Quality Institute), a non-profit organization that administers the Canada Award for Excellence program, which honours Canada’s top organizations.
His specialization includes training, consulting and coaching in Quality Management and Organizational Excellence, Strategic Planning and Performance Measurement, Process Mapping and Process Improvements, Problem Solving and Root Cause Analysis, ISO 9001 Management System Implementation, Internal QMS Audits and Program and Process Assessments. Clients within the Public Sector include CNSC, Health Canada, DND, CATSA, Environment Canada, Bank of Canada, Transport Canada, Ontario Ministry of Labour, HRSDC, and CRA.