Location: NCR – Honeywell Room, Ottawa City Hall
Subject: “How to Bring Clarity to a Business Excellence Journey”
Speaker: Nicole Goodfellow
Our speaker looked at business planning, to continuous improvement, to performance management: how to bring clarity and line of sight on a business excellence journey. During the presentation, Nicole highlighted the business practices that her office has put in place that contributed to Canada Post’s Office of the Ombudsman being recognized as a Gold Recipient – Quality at NQI’s Canada Awards for Excellence.
Site visitors are encouraged to click on the Presentation link above.