Location: NCR – Honeywell Room, Ottawa City Hall
Subject: “How the Health Canada Burnaby Forensic Laboratory Uses Lean Six Sigma Tools to Improve Process Performance”.
Presentation: Not available at this time.
Speakers: Health Canada’s Yves Roy and Richard Laing.
Our speakers described a project in the Burnaby laboratory that greatly improved the throughput of test samples, thus much improving the services to clients. The project that Yves and Richard have been working on together has produced some excellent results.
Note: Many local CPSQA Members will be aware that Yves graciously agreed to become a substitute presenter at the 2008 Ottawa Public Sector Quality Fair where he presented his paper again. Yves substituted for a U.S.-based speaker who was unable to attend due to weather problems.