NCR Chapter Networking Meeting – 2014-04-16

D. Wilson photo

Location: NCR – Le Salon, National Arts Centre

Subject:  “Organizational Excellence Model: Excellence Canada’s new super standard for quality and a healthy workplace”

Presentation: Click here to view.

Registrants: 77

Speaker: Jonathan Steeves, MBA, CMC, Strategist, Transformational Change

Jon has been a Senior Consultant within the GoC for over a decade, currently providing change management consulting and advisory services to leaders within the Federal Government. Prior to joining the Federal Government, he was a manager and practitioner with KPMG LLP, focusing on ISO 9001 Quality Management Systems, as a subject matter expert, delivering advisory services and assessment services related to improving organizational effectiveness. Jon originally gained a degree in Civil Engineering from the University of New Brunswick as well as a diploma in Technology Management, has an MBA from the University of Ottawa, as well as professional certification as a Certified Management Consultant from the CAMC, and an organizational development certificate from the NTL Institute. Jon has also been trained to use several change management methodologies including PROSCI, Being First, and Daryl Conner’s and applies them regularly in his work as an agent of change and transformation.

D. Wilson photoOutline:

Change and transition is a daily part of our work lives, and more than ever, we are experiencing tremendous pressure to achieve outstanding results in a climate of scarce resources and increasing complexity. Although there has been attention paid to change and transition management within the public sector, many of us are called upon to be familiar with and to apply the fundamental principles of how people experience change and transitions on a regular basis.

Focusing on the William Bridges model, Jonathan Steeves presented a special 3 hour interactive workshop on Change and Transition Management previously offered within the Department of National Defence (DND). Topics included:

– Defining Transition;

– The 3 Phase Model;

– Symptoms of Transition;

– People’s Needs during Transition; and

– 6 Functions of Transition


The subject was very well-received by the record crowd of 49 people and much discussion was generated. Attendees wanted to explore the subject in some depth and it is anticipated that Jonathan will be contacted by many over the weeks and months to come. Also, it is expected that many present returned to their offices with a much better understanding of the issues involved in Transition. Attendees are encouraged to click on the Presentation link above but in order to gain access to the Presentation, it will be necessary that the person log in as a Member of CPSQA.

This was an excellent start to CPSQA’s 2014 Season. (Photo by Don Wilson)